A while ago I heard an interesting artivcle on the radio, that sheds some light on freedom of choice as a public model. It was to do with traffic management.
Basically, teh up-shot was, that the more choice was restricted for car trabvellors, the more reedom they ahd (i.e. not stuck in trafic jams). ANd since making more roads produces more trafic, elssoning the number of roads produced less traffic.
The most interesting part was how by slowing traffic down i.e. through controls), you in fact *deacreased* the average journey time (i.e. increased people's speeds). now, whilst the earliest on the roads lose out (because they will have their journey time increased) it means that most other people can have a smooth flow of traffic, and thus a better quality of life.
In this, there is much wisdom. Something I seem to lack when it comes to tech.