: I've heard in the US that if you don't get your order within 3 minutes you can claim a refund? Also that you're entitled to free refills of any drink.
: Are these true? And do they apply in the UK too?
Sorry mate. These "Three minutes for service" deals are run for short periods at different times in different regions in the States. It would be up to whomever controls the advertising and promotional strings over there.
BUT....Regarding the free drink re-fills, THAT is certainly true for most of the stores here now.