- McJobs and Workers -

I hear ya...

Posted by: McD Worker ( canada ) on August 27, 1998 at 10:39:09:

In Reply to: rude people posted by LIZ on August 26, 1998 at 10:31:25:

I hear ya.....i've seen fellow employee's break down, i've seen customers throw food in the employees face{lucky out mgmt bans them and thretens to lay charges} ,,the shit is beyond belief sometimes, but heres a hint, the customer was a reaction from you, they want you to get upset that way they can file a personal complaint, do give them the satisfaction! just smile apoloigze and ask them to leave the store.......on one of my swings last shift, she had an angry customer who blew his lid, well my swing attacked him {not physicaly} and she said she's been waiting many years to do that and that it felt good...after the arguement, other customers in the restaurant clapped and offered their phone numbers to the swing if she needed witnesses incase the head office questioned what happened.....So some of the customers are great and i'm happy to serve them, they know what we go though cause most of the time those customers deal with the public themselves.....its the customers who have jobs that have no connection with the public who most of the time cause big scenes in the restaurant.

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