When you are dealing with largely younger aged staff members it's hard to motivate them at times.
This system is designed to boost staff interest in learning a wider variety of stations and to do the job well.
Most restaurants who have given up on this system have done so because the mgt have not committed to operating this so simple form of recognition.
The concept of having you stars on your badge is not only to make your abilities public but also newer staff can see that you have experience in particular aras and will ask for help when needed.
: We took it away, cause, quite frankly, itīs a silly system! It is the same with different clothes and ties. Why do you need a different tie and shirt to be a manager? Is ledarship built into the shirt?
As far as different ties / shirts for mgt. Customers like to be able to recognise who is in charge. NOT necessarily who is the bossiest but if they have a problem then approaching the mgr is much simpler. Someone needs to be LEADING the way not chasing the rush.
Customers feel reassured when they visit a restaurant where the whole team is working together in a productive but organised fashion.
Everyone works on the same level (I hope it does in your case too)until the "shit hits the fan". If happens sometimes! That's when authority should come in to play.