- McJobs and Workers -
I think you are underestimating the average customer.
Posted by: ChiXie ( Australia ) on December 27, 1999 at 13:36:49:
In Reply to: they want a quick feed and if they are smart then their expectations should be low... posted by Daniel Gribble on December 24, 1999 at 10:29:19:
I think you are underestimating the average customer. I am not saying that your average customer wants to read this site beginning to end before they buy lunch - I think if we asked they'd thwack us one. However, excluding most of the younger population and yes I am talking here in Australia, people do notice good service the same way you do in, say, a hotel. Yeah they don't tell anyone but then again, they don't complain either. it doesn't actualy mean they have high or otherwise expectations. Hey though, if you're still there mail me. Where in Australia are you?