Day 212 - 30 01 96 - Page 33
DAY 212
KIM MOFFATT, Examined:
1
2 Q. How does that sort of thing -- where she is asked to do it,
3 she has got Human Resources as one of her goals -- how does
4 that sort of exercise differ from, let us say, a Human
5 Resources audit done by Head Office or the local Regional
6 Office?
7 A. Well, this one, obviously, they would know -- she would
8 be in charge, so she would know she would be doing it;
9 whereas someone from Head Office, you never know when they
10 are coming in, so they just come in unexpectedly.
11
12 Q. You have been at Heathrow or Farnborough when somebody has
13 suddenly come down out of the hills and done an audit, have
14 you?
15 A. At Heathrow, yes.
16
17 Q. Just a very few questions about these documents. Can you
18 turn to page 164, first of all, please; and it is the
19 section headed "Section 5, Communications and
20 Recruitment". Have you got that?
21 A. Yes.
22
23 Q. The second entry is "rap sessions and crew meetings", and
24 it says: "There should have been at least one rap session
25 within the last six months, followed by a crew meeting
26 which covered SPECIFICALLY the matters raised at the rap
27 session. Notes of both meetings are required." In this
28 case the date is given for the rap session in question,
29 27th July 1993, and I remind you that the date of this
30 document is 12th October.
31
32 MR. JUSTICE BELL: Which page are you on, Mr. Rampton?
33
34 MR. RAMPTON: I am sorry. 164, my Lord. I think I did not give
35 the page.
36
37 MR. JUSTICE BELL: You did, in fact, but I failed to find where
38 you were reading from and, therefore, I queried the page.
39 But there we are.
40
41 MR. RAMPTON: It is the top of the page. Then there is an entry
42 "rap session date" (the last one was 27th July 1993,
43 apparently); and then an entry "notes produced" in a box
44 with a tick in it; and then a printed mark and a written
45 mark. Can you just explain what that means?
46 A. Basically, the rap session was held on 27.7.93, and
47 then whoever it be, the Floor Manager or admin assistant or
48 Assistant Manager, would then write notes about what was
49 found on the rap session. So they would go to each section
50 as it was covered in the rap session and compile like a
51 list of -- sort of the way they are going to sort it out,
52 basically. So that would be the notes. Then you obviously
53 tick to say they are present; and then, on the volume of
54 them. So how good they are and how much they cover that
55 was actually in the rap session, they get marked out of 60.
56
57 Q. So, if there were notes but they were not very good or
58 there were things that were not filled in, you might get
59 less than 60?
60 A. Yes, definitely.
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