Day 213 - 31 01 96 - Page 40

 
 

                                                                  DAY 213
 
                                            SEMIR KHAZNA, Cross-examined:
 
 
 
     1
     2   Q.   On average, during the time when Mr. Nevison was Manager,
     3        there were between 125 and 132 staff on the payroll, for
     4        hourly paid staff.
     5        A.  Sorry?
     6
     7   Q.   You would consider that seriously understaffed, would you?
     8        A.  Is that including the Feltham staff in that list?
     9
    10   Q.   That is the numbers on the payroll.
    11        A.  Which -----
    12
    13   Q.   Yes, it would be.  It includes the people that you say were
    14        destined for the Feltham store, yes.
    15        A.  Your question is?
    16
    17   Q.   Would you consider those numbers to be seriously
    18        understaffed, between -----
    19        A.  Not seriously understaffed, no.  But bearing in
    20        mind  -----
    21
    22   MR. JUSTICE BELL:  Do you think it would be useful to find out
    23        how many staff there were at the store apart from the
    24        Feltham people?
    25
    26   MS. STEEL:   Well, I will come back to that.  (To the witness)
    27        Even supposing at this time -- if there is 125 to 130
    28        staff, you would not call that seriously understaffed?
    29        A.  No.
    30
    31   MR. JUSTICE BELL:  I will tell you why I interrupted.  Just
    32        listen to me a moment.  It is all a bit grey there, because
    33        a high proportion of those people are still in training, so
    34        maybe they do not count as people who are, as it were --
    35        how shall I describe it -- full crew members.  I am not
    36        going to stop you if you have some particular point in
    37        mind, but I am merely making the point that we have to
    38        allow for people who are not really Heathrow crew at all.
    39        Even if they are actually there, they are still
    40        concentrating on being trained, rather than providing the
    41        service, perhaps.
    42
    43   MS. STEEL:   (To the witness)  When there are a large number of
    44        crew taken on all at once in training, are there more
    45        people scheduled for shifts, or does the scheduling stay at
    46        roughly the same?
    47        A.  We actually had a separate schedule for the Feltham
    48        crew, with the Managers of Feltham there, to ensure that
    49        the training was provided for the new staff for the new
    50        restaurant.  It was a separate schedule to the Heathrow 
    51        one. 
    52 
    53   Q.   So the Feltham people that you are talking about, they were
    54        basically completely unproductive, as far as the Heathrow
    55        store was concerned; is that what you are saying?
    56        A.  They were new people; they were getting trained on a
    57        "buddy" system.
    58
    59   Q.   But are you saying that there was twice the number of
    60        people on every shift in that store, in the Heathrow store,
 
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