Day 213 - 31 01 96 - Page 41

 
 

                                                                  DAY 213
 
                                            SEMIR KHAZNA, Cross-examined:
 
 
 
     1        while those people were being trained?
     2        A.  The 25 to 30 staff we had at Heathrow for Feltham, some
     3        were part-time and some were full-time; so I would not say
     4        there was twice the amount of people at the time, no.
     5
     6   Q.   But when they were being trained, are you saying that they
     7        were they never worked any station on their own, they
     8        always be just like -----
     9        A.  There would be someone with them.
    10
    11   Q.   There would be someone with them the whole time?
    12        A.  With the Feltham crew, yes, getting trained.
    13
    14   Q.   That is what the Company considers to be good practice, is
    15        it, that people who are being trained should have a "buddy"
    16        with them the whole time?
    17        A.  Well, any new starter, we "buddy" them up, obviously,
    18        for safety reasons in the restaurant.
    19
    20   Q.   How long does that normally go on for, that they have a
    21        "buddy" with them?
    22        A.  Until they are confident that they have they have
    23        passed the OCL, which is an observation checklist, the
    24        tools that we use in the restaurants.
    25
    26   Q.   That is on each station?
    27        A.  There is one for each station, yes.
    28
    29   Q.   When they have passed that, they would get on with it on
    30        their own?
    31        A.  After they pass the OCL and they answer the questions
    32        correctly, that we are fully confident that they can run
    33        that station 100 per cent.
    34
    35   Q.   Did that happen to some of these people who you say were
    36        being trained up for Feltham, or for the whole of the time
    37        that they were at the Heathrow store, did they have a
    38        "buddy" with them?
    39        A.  The Feltham crew, they had the Managers of Feltham and
    40        training squad training them up.
    41
    42   Q.   So, none of them took any OCLs until they moved to the
    43        Feltham store; is that what you are saying?
    44        A.  Sorry, can you make your question a bit clearer?
    45
    46   Q.   None of these people who you say were being trained up at
    47        the Heathrow store for the Feltham store passed any OCLs
    48        before they were transferred to the Feltham store?
    49        A.  The ones that went over to Feltham had OCLs done on
    50        them, yes. 
    51 
    52   Q.   But at any time in the Heathrow store, were they left 
    53        working on their own on a station after passing OCLs?
    54        A.  For a short period of time, yes.
    55
    56   Q.   In which case, did that mean that less of the Heathrow
    57        staff were being employed or that they had to work less
    58        hours?
    59        A.  No.
    60
 
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