Day 216 - 06 02 96 - Page 13

 
 

                                                                  DAY 216
 
 
 
 
 
     1        they want on the store.
     2
     3        So, I think we will agree to removing the first part, but
     4        we would like the part from "the District Manager" onwards,
     5        because the Area Manager could have come in given a lot of
     6        hassle and said, "Well, the District Manager has been on to
     7        me, and you want to buck your ideas up down here and get
     8        more higher profits, or whatever."  So that is all.
     9
    10   MR. JUSTICE BELL:  Yes.  Thank you.  Do you want to say
    11        anything, Ms. Steel?
    12
    13   MS. STEEL:  No.
    14
    15                 (See separate transcript for ruling)
    16
    17   MR. JUSTICE BELL:  Do you want to read Mr. Lynval first, as we
    18        have all got that out?
    19
    20   MR. MORRIS:  Yes, please.  Can I just say, as I have already
    21        said, this has been transcribed from the tape recorded
    22        interview, and it was transcribed by our witness
    23        Harriet Lamb, who is still to come.
    24
    25        "Interview with Lynval, Assistant Manager McDonald's
    26        Kentish Town, 1st April 1987."
    27
    28        Maybe we can get a copy for the stenographers?
    29
    30   MR. JUSTICE BELL:  Yes.  I think the best thing to do is, I have
    31        read it all through quite recently, so I will hand mine
    32        down for the time being.  You have got one, have you?
    33
    34   MS. STEEL:  I can just share.
    35
    36   MR. JUSTICE BELL:  Very well.
    37
    38   MR. MORRIS:  "I started work on the shop floor with no
    39        intentions of going into management.  I was 20 at the
    40        time.  Then the manager started giving me more and more
    41        responsibility all the time, and I was getting more and
    42        more involved.  Eventually he said, 'You'll be OK' and
    43        started pressurising me to be salaried or assistant
    44        manager.  Part of manager's job is to assess those with
    45        potential.  It is always an advantage.  Most of the time in
    46        about 80% of the stores as soon as they have got anybody
    47        over 21 who actually came in as full-time crew, not
    48        students working part-time, they start putting pressure on
    49        them because for some reason McDonald's management as well
    50        as crew has got extremely high turnover.  No one ever stays 
    51        there for more than 6 to 9 months.  Pressure.  It is a very 
    52        degrading job, from the crew members' point of view having 
    53        to go out in front of all the customers and clean tables
    54        and scrub walls and scrub floors and all that, as well as
    55        being on till and actually serving customers, always having
    56        to smile, always having to put as much as they can into
    57        it.  It has a very degrading effect on them, which means
    58        that they get really, really fed up.
    59
    60        "What I wanted to do to start off with: there was another
 
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