Day 216 - 06 02 96 - Page 15

 
 

                                                                  DAY 216
 
 
 
 
 
     1        "When you start with the company a trainee manager gets
     2        £6,500 plus £1,000 London Weighting, so £7,500.  You get
     3        pay rises once a year.  Before you used to get straight
     4        10 per cent of whatever you were on, or they gave you
     5        £1,000, but now it depends on how good you are.  So if you
     6        are excellent, they will promote you depending on your
     7        store and area manager.  80 hours is really awful, and it
     8        works out something like 89 pence an hour, which is another
     9        reason why a lot of managers leave.  You talk to other
    10        managers on courses and out of 15 the chances are five will
    11        be on the edge of leaving.  It would take three years to
    12        get to store manager or a year and a half if you have floor
    13        experience already and worked your way up from floor
    14        manager.
    15
    16        "Floor managers look after the floor, more involved with
    17        training personnel.  Assistant managers are more money
    18        orientated, controlling costs of food, paper, labour,
    19        hiring staff, doing interviews, as well as getting involved
    20        with training.  The management responsibilities, we have
    21        got to be mothers and fathers to some of the crew.  We are
    22        always fatherly figures.  It is a hell of a lot of
    23        responsibility.
    24
    25        "The company are totally anti-union.  If you want to start
    26        a union they'll hear about it and they'll sack you.  At
    27        Shepherd's Bush or somewhere Chiswick way, some of the crew
    28        were really, really fed up, so they decided they wanted to
    29        start their own union, and so they closed the whole
    30        restaurant down, they sacked the lot and did not re-open
    31        until they got new staff.  None of the managers belong to
    32        unions as far as I know, not a single one, it is totally
    33        anti-union.
    34
    35        "It's text book management.  If there is a job to be done
    36        you get it done no matter how, delegate.  They do not ask
    37        you to have a lot of respect for crew, but if you have that
    38        attitude, that you tell crew to do this and this, like they
    39        want you to do, and treat them badly, then I do not think
    40        you will get very far.  It is always better to get a little
    41        bit closer to the crew because they are the people who do
    42        all the work for you.  If you are going to have a good
    43        store you need a good bunch of crew and ....  the store
    44        manager now is having a bit of a problem because she has
    45        not got any respect for crew and a lot of the crew are
    46        leaving.  A lot of bad feeling about that.  It is a
    47        demoralising job anyway, and if your managers have not got
    48        any respect for you, pay is really awful, heavy hours, how
    49        can you feel?
    50 
    51        "Under 18 year old girls can't work after 10 o'clock and 
    52        guys after 12.  Review every April.  At their first 
    53        interview they fill in the hours they are available and
    54        normally that is that, but at the same time the manager who
    55        has to work out the schedule for everyone will notice that
    56        he is short on some particular days.  Even though a person
    57        might favour a different day, he will try and schedule that
    58        person for it and liaise.  There is no overtime in
    59        McDonald's.  If you work on a Sunday the premium rate is
    60        only £2.57 for an 18 year old.  At McDonald's you should
 
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