Day 216 - 06 02 96 - Page 17

 
 

                                                                  DAY 216
 
 
 
 
 
     1        same, as good quality as in this store.  It is always
     2        immaculately clean from the customer's point of view and
     3        the good value, everything at McDonald's is always a lot
     4        cheaper."
     5
     6        I am not sure if he can give evidence about outer Mongolia.
     7
     8   MR. JUSTICE BELL:  No.
     9
    10   MR. RAMPTON:  That is where he has gone now, I suspect.
    11
    12   MR. MORRIS:  I do not think anyone is bothered.
    13
    14   MR. JUSTICE BELL:  Since you have broken off for the moment
    15        anyway, do you know what ethnic origin Lynval was --
    16        looking at the bottom of page 1?
    17
    18   MR. MORRIS:  No idea.  But Miss Lamb will be able to -----
    19
    20   MR. JUSTICE BELL:  I do not think it matters, but just in case
    21        there is any argument about it at the end of the case.
    22
    23   MR. MORRIS:  I think, from the informal conversation I had with
    24        Miss Lamb, he is West Indian or Afro-Caribbean.
    25
    26   MR. JUSTICE BELL:  Yes.  Carry on, then.
    27
    28   MR. MORRIS:  To carry on reading: "We are called assistant
    29        managers and store managers, but from a layman's point of
    30        view we are just supervisors.  We will just supervise
    31        everything that is going on in the store.  While, when it
    32        comes to taking on the responsibility for everything in the
    33        store, we will go down to the supervisor, the equivalent of
    34        an area manager, he will come in, he will see what is good
    35        and what is bad, if we are running at a good profit level
    36        or whatever, he will be able to spot it and he will come
    37        and say to us, 'This is a bit out of control, make sure you
    38        do this, this and this.'  The supervisor had got a lot of
    39        control.  He is more than manager of the store.  Head
    40        Office, they sit on their backsides and just make decisions
    41        and when it comes to actually putting them into practice it
    42        is totally impossible.  That is what they get paid for.
    43
    44        "Management get pay rises once a year, depending on how
    45        good you are, a certain percentage of what you are earning,
    46        10 per cent.  8 and a half was what I got last time.  The
    47        pay rates have just gone up for management.  All of a
    48        sudden I am on £10,450, out of the blue from 8 and a half
    49        grand, which is quite a big step for McDonald's.  Crew: get
    50        pay rises or they should get pay rises every 16 weeks, so 
    51        that is three pay rises a year.  Some people get more.  We 
    52        have got a few guys here, they can get one a month for 
    53        three or four months because they are really doing that
    54        well.  That depends on the discretion of the store
    55        manager.  A crew member will get a performance review every
    56        eight weeks.  One of the managers will sit down with this
    57        particular person and say, 'You are doing this very well,
    58        you are not doing this very well, this is what you have got
    59        to aim for the next 8 weeks.' Then every second month, 16
    60        weeks, they should get a pay rise.  It just depends on how
 
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