I work for Hungry Jacks, and I cashier as well as prepare the food, so I know the routine fairly well. Understandably I don't know much about Taco Bell, but I have a few questions and suggestions
1. Although rice is a legume, and not a meat product, did the customer SPECIFY that it was not to be mixed with any meat product ?
2. What actions were taken before Small Claims court ?
: COUPLE LOSE BATTLE OVER MEAT WITH TACO BELL
: Lincoln, Nebraska:
: A Hindu couple have failed to convince a judge that Taco Bell should help pay their way to India because they were inadvertently served meat.
: Siva Rama Krishna Valluru and wife Sailaja--lifelong vegetarians--said they found meat in rice they had eaten at a Taco Bell restaurant in Novenber.
: Eating meat is a sin for some Hindus, and the Vallurus wanted the fast-food chain to help pay for a trip to India so they could be cleansed in a purification ceremony in the Ganges River.
: The company refused, and the couple filed a claim in Lancaster County Small Claims Court, seeking $2,100 each.
: County Judge Jean Lowell dismissed the claim Wednesday because it did not show the rice was tainted or unfit for human consumption.
: She also said damages claimed by the couple were not foreseeable, even if the restaurant broke a contract to serve them meatless rice.
: Valluru, a doctoral student in agriculture at the University of Nebraska-Lincoln, said that he and his wife plan to go to India anyway.
: "It's a must for me that I do it," he said.
: --Associated Press
: Hugh Morris